Company Values

Our organization strives on upholding and implementing these values to keep the respect and confidence or our community, volunteers and partnerships.

Integrity	We believe that our policies and our day-to-day work must be true to our shared values and dedicated to promoting trust, safety and well-being.
Standards of Excellence	We recognize the need for continuous self-evaluation, innovation and on-going training (education) in order to maintain the highest standard of service.
Respect For All Persons	We treat everyone with dignity and are non-judgemental, using the opportunity provided in our roles to appropriately foster positive relationships.
Volunteerism	We embrace and support the spirit of philanthropy and the value of voluntary action toward the enrichment of the community and individual lives.
Empowerment	We support individuals in taking ownership of personal choices and expanding their capacity to manage their lives in a healthy manner.
Accountability	We will continue to deliver on our commitments.
Responsiveness	We provide appropriate and timely service in an empathetic manner, servicing the best interest of the service user.
Community Based	We ensure that services and programs are relevant and responsive to individual and community needs.
Service Driven	The caller's needs are our first priority. Our decisions are based solely on those needs.
Fellowship	We maintain and grow linkages with complementary agencies and/or community members.
Confidentiality and Anonymity	We respect and incorporate these principles as components of our service delivery, unless the caller waives them, or unless life and/or personal safety are at risk.