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We’re listening

You’re not alone. We’re here to help.

 

24/7. 365. Niagara crisis call lines providing support, one caller at a time.

Who We Are

We serve the community with 24/7 crisis and distress services. Highly skilled volunteer responders answer calls, providing emotional support, suicide and crisis prevention and intervention

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VOLUNTEER

If you have ever wanted to contribute in a meaningful way, volunteering provides a wealth of opportunities. Volunteers are carefully screened and fully trained prior to taking calls or chats.

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HELP SEEKER

Immediate access to non-judgmental, confidential support though 24/7 telephone lines and 12/7 online services.

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DONATE

Join us by making a financial contribution that helps us respond to the mental health crisis and to foster a compassionate connected suicide safer community.

Our
Impact

The numbers show the influence and impact we've had in our community, helping support those in crisis across Niagara.


$12
Approximate Cost Per Call
$63
Approximate Cost To Recruit And Train One Volunteer
$720

Approximate Cost To Support A Volunteer For A Year

8
One Volunteer Responder Will Take On Average 8 Calls Per 4 Hour Shift
384
An Average Of 384 Calls Per Year Per Volunteer
$171K

Cost To Pay Responders Living Wage For 24/7/365 Is $171,696. *

*This Doesn’t Include The Cost Of Burn Out And Compassion Fatigue From Keeping Minimal Full Time Staff Answering Calls On A Continuous Basis Vs Having Several Responders Is Shorter Shifts.

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It’s Not Just
for Crisis

Call us about anything that is causing you to be concerned, worried or upset

  • Need someone to talk to
  • Feeling isolated and alone
  • Feeling discouraged or upset
  • Unsure of what to do
  • Need help sorting things out
  • Having a bad day
  • Family or relationship issues
  • Loss of job
  • Concerned about your situation
  • Grieving the loss of a loved one
  • Concerned about the wellbeing of a loved one

Get Involved.